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Finding age of water heater7/2/2023 ![]() ![]() Weird way for such a large company to operate. ![]() ? If the 8 which follows the D represents the week (the 8th week would be February) then it would need two digits to represent March, April, May, June. The first two letters of the serial number are all you need to focus on. The D could represent 2009 in a chart someplace, but then there is nothing which indicates 02 for February. To check the age of your water heater you will need to locate the serial number on the label. unless that is what the D represents, but D if the fourth letter. Nothing in there indicates February (the second month). How they got February of 2009 from 86D801868 is beyond me. All I do is enter the number into a Computer program and it gives me the information.I suspect that there may be many people calling them about their Bosch electric tankless water heater serial number ages. After another long pause he responded I don’t really know. I then asked him for the proper way to interpret the nomenclature for their electric tankless water heaters. So after a brief hold he came back on the line and said February of 2009. He then said Oh, this is an electric unit. When I read the number to him, there was a long pause. I suppose that I will eventually be on a first name basis with their customer support staff. So I guess that I should be happy that I got the date of manufacture for this particular unit. All I do is enter the number into a Computer program and it gives me the information. " This is where the conversation started to head south". ![]() Would you mind holding? So after a brief hold he came back on the line and said February of 2009. If it were a gas unit I could tell you the date based on the first few numbers. You only need the first four numbers in either Serial information to determine the age of your Whirlpool water heater. When I asked him for the date of manufacture, He responded by asking for the serial number as usual when I make this type of call. So I called Bosch today, the gentleman that answered the phone was very eager to help me. ![]()
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